Privacy Policy

At Great Garden Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (greatgardenco.com) or engage with us.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal details such as name, email address, phone number, and postal address
Payment details (processed via secure third-party services)
Order history and customer service interactions
IP address and browsing behaviour on our website via cookies

2. How We Use Your Information

We use the data we collect to:

Process and fulfil your orders
Communicate with you regarding your orders or inquiries
Improve our website, products, and services
Send promotional emails if you opt-in to our newsletter
Ensure security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

Trusted third-party partners (e.g., courier services, payment processors) solely for order fulfilment
Legal authorities when required to comply with applicable laws

4. Data Security

We implement robust technical and organisational measures to protect your personal data. All payment transactions are encrypted and processed securely by our payment partners.

5. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and deliver relevant advertisements. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for data use (where applicable)

7. Contact Us

For any privacy-related questions or requests, please email us at support@greatgardenco.com.

This policy is governed by UK data protection laws, including the Data Protection Act 2018 and UK GDPR.

Last updated: June 2025